Privacy Policy

Your privacy is important to VoiceReq. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using VoiceReq, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us, request a demo, or sign up for our services.
  • Usage Data: We collect information about how you use our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences.
  • Client Data: Information collected through the use of our AI-powered interactive agents on client websites, including transcripts and summaries of user interactions.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services.
  • To personalize your experience and improve our website and services.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To send you promotional materials and other information about our services (you can opt-out at any time).
  • To analyze usage trends and patterns.
  • To monitor and prevent fraud and abuse.
  • To comply with legal obligations.
  • To generate transcripts and summaries of user interactions for our clients.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors and service providers who assist us in providing our services, such as hosting providers, analytics providers, and email marketing services.
  • Clients: We share client data, including transcripts and summaries of user interactions, with the clients whose websites use our AI-powered interactive agents.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Analyze website traffic and usage patterns.
  • Personalize your experience.
  • Provide targeted advertising.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive data.
  • Implementing access controls to limit who can access your information.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions in the email.

To exercise these rights, please contact us at info@voicereq.com.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at info@voicereq.com.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.