At a Glance
- Your branded voice assistant is always on, ready to engage every website visitor.
- Easily update your knowledge base—no technical skills required.
- Powerful analytics and transcripts deliver actionable insights after every conversation.
Core Features
Always-On Voice Engagement
With VoiceReq, your AI assistant is available 24/7. Instantly greet customers, answer questions, explain your services, collect customer details, and take callback requests—ensuring none of your leads go unanswered.
Effortless Knowledge Base Management
No coding needed! Update your AI’s knowledge base any time via your portal, adding new FAQs, services, or policies as your business evolves. Your assistant also auto-learns from your website, so customers always get the most current information.
Smart Conversation Insights
Every conversation is tracked and accessible in your dashboard—with recorded calls, searchable transcripts, and deep analytics to help you refine your service after every client chat.
Popular Questions
Can I customise the AI voice assistant?
Absolutely! VoiceReq is built to reflect your brand. You can update your knowledge base whenever needed, and the assistant’s voice and tone are set during launch. Want to make changes later? Just contact your account manager for quick assistance.
What analytics does VoiceReq provide?
Your dashboard offers instant access to key details from every conversation—customer names, emails, reasons for calling, and more—pulled directly from call transcripts. Use these insights for smarter follow-up and continuous improvement.
Does VoiceReq work on mobile devices?
Yes! The branded VoiceReq widget works seamlessly on desktop, tablet, and mobile—so you’re always there for your customers, everywhere they browse. Place the widget on any or all of your web pages. Need help? Use our quick implementation guide.